9 Greatest Free CRM Software program of 2024

- Greatest general free CRM: HubSpot CRM
- Greatest for safe contact administration: Zoho CRM
- Greatest free CRM providing gross sales and advertising instruments: EngageBay
- Greatest free CRM for easy dash administration: ClickUp
- Greatest free CRM for challenge administration: Insightly
- Greatest for challenge administration: Capsule
- Greatest free CRM for college kids or nonprofits: monday gross sales CRM
- Greatest free CRM with flat paid tiers: Bitrix24
- Greatest free CRM with open-source capabilities: Odoo
A number of CRM suppliers provide free variations of their software program that include entry to sufficient options to offer the worth of a paid tier in managing buyer relations. Usually, free CRM software program is capped at a sure variety of customers, making it most ultimate for small companies, particular person groups, or freelancers.
Among the hottest suppliers that provide a free tier of their CRM device embrace HubSpot, Zoho CRM, EngageBay, and extra. These free variations will be ample for some organizations since they typically present the core CRM options customers want to arrange and monitor consumer engagements. Along with these core options, every supplier has distinctive capabilities, equivalent to superior advertising instruments or area of interest {industry} specializations.
1
monday CRM
Workers per Firm Dimension
Micro (0-49), Small (50-249), Medium (250-999), Giant (1,000-4,999), Enterprise (5,000+)
Any Firm Dimension
Any Firm Dimension
Options
Calendar, Collaboration Instruments, Contact Administration, and extra
3
HubSpot CRM
Workers per Firm Dimension
Micro (0-49), Small (50-249), Medium (250-999), Giant (1,000-4,999), Enterprise (5,000+)
Micro (0-49 Workers), Medium (250-999 Workers), Giant (1,000-4,999 Workers), Small (50-249 Workers)
Micro, Medium, Giant, Small
​​High free CRM software program comparability
The highest free CRM software program gives entry to pipeline and doc administration, a cellular app or offline entry, and native or third-party integrations. This manner, companies can sync their free CRM device to their current tech stack and combine it with their gross sales course of.
Past these options, some further features will be included or added for small month-to-month charges.
Software program | Pipeline administration | Documentation monitoring | Cellular app | Integrations | Beginning paid value* |
---|---|---|---|---|---|
HubSpot CRM | Sure | Sure | Sure | Sure | $15 per seat monthly |
Zoho CRM | Restricted | Sure | Sure | Sure | $14 per seat monthly |
EngageBay | Sure | Sure | No | Sure | $11.95 per seat monthly |
ClickUp | Sure | Sure | Restricted | Sure | $7 per seat monthly |
Insightly | Sure | Restricted | No | Sure | $29 per seat monthly |
Capsule | Restricted | Sure | Sure | Sure | $18 per seat monthly |
monday Gross sales CRM | Sure | Restricted | Sure | Sure | $12 per seat monthly |
Bitrix24 | Sure | Sure | Sure | Sure | $49 per 5 customers monthly |
Odoo | Sure | Sure | Restricted | Sure | $24.90 per person monthly |
*Value when billed yearly. |
HubSpot CRM: Greatest general free CRM
HubSpot’s free CRM comes with entry to a spread of each advertising and gross sales instruments. Customers can full gross sales duties immediately inside a buyer’s profile and monitor incoming offers within the free pipeline characteristic. Permitting as much as 5 customers grants unbeatable entry to HubSpot’s native and third-party integrations. HubSpot’s paid tiers provide extra commerce options for quotes, invoices, and cost hyperlinks.
Why I selected HubSpot
HubSpot is a high-scoring CRM platform with quite a few options for advertising, gross sales, service, content material, operations, and commerce. Every product provided by HubSpot is related to the identical underlying CRM database, giving companies perception into each contact at every stage within the buyer journey. The gross sales software program is highly effective and intuitive and may assist rising gross sales organizations. This makes HubSpot an especially scalable platform for companies of all sizes.
Whereas HubSpot’s free CRM is probably the most sturdy of these listed right here, your enterprise would possibly finally have to scale as much as a premium plan. If that’s the case, HubSpot’s paid tiers will be fairly pricey in comparison with others. For those who’re keen on a device with extra reasonably priced premium plans, take a look at Zoho CRM or ClickUp.
Head over to the HubSpot overview for extra info.
Pricing for paid tiers
- Gross sales Hub Starter: $15 per seat monthly billed yearly, or $20 when billed month-to-month. The Starter plan consists of all free instruments plus easy automation, e-signature, dialog routing, and extra.
- Gross sales Hub Skilled: $90 per seat monthly billed yearly, or $100 when billed month-to-month, plus a one-time $1,500 onboarding charge. This plan consists of all Starter options and prospecting workspace, platbooks, forecasting, and extra.
- Gross sales Hub Enterprise: $150 per seat monthly, with an annual dedication and one-time $3,500 onboarding charge. Customers of this plan obtain all Skilled instruments plus superior permissions, predictive lead scoring, dialog intelligence, and lead type routing.
Options
- AI electronic mail author: Use AI to generate gross sales outreach emails to assist drive electronic mail advertising.
- Assembly scheduler: Schedule consumer conferences rapidly with little problem with syncs to Google Calendar and Workplace 365 Calendar.
- Reside chat software program: Join web site guests to gross sales reps in actual time to transform new prospects, enhance buyer relations, and shut extra offers.

HubSpot CRM professionals and cons
Professionals | Cons |
---|---|
Intuitive person interface. | Paid plans and add-ons will be expensive. |
Sturdy gross sales and advertising instruments. | Lack of reporting instruments. |
Comparatively simple onboarding and CRM implementation. | No dwell assist without cost customers. |
Options
- Lead monitoring: View lead profiles and exercise historical past from one dashboard to know the place they’re within the shopping for course of and when the most effective time is to begin participating extra.
- Doc administration: Manage and management all shared paperwork between gross sales reps and even content material shared outdoors the enterprise with shoppers.
- Zia AI device: Monitor lead exercise or entry forecasting insights by simply asking Zoho’s AI assistant immediately.

Zoho CRM professionals and cons
Professionals | Cons |
---|---|
15-day free trial. | Free plan has no social integration. |
Sturdy gross sales forecasting. | Some customers report poor UI and UX. |
24/7/365 knowledge safety. | Person stories of platform studying curve. |
Options
- Multi-channel campaigns: Create branded advertising campaigns that may be deployed throughout a number of channels, equivalent to electronic mail, web site, and social media.
- Lead scoring: Section and prioritize incoming leads based mostly on preset standards from a corporation’s ultimate buyer profile.
- Web site lead seize: Accumulate and retailer web site customer info with pop ups and touchdown pages.

EngageBay professionals and cons
Professionals | Cons |
---|---|
A number of billing choices. | Paid tiers would possibly require lengthy commitments. |
360-customer views. | Third-party integrations are restricted. |
Predictive lead scoring. | E-mail scheduling is restricted to Progress and Professional tiers. |
ClickUp: Greatest free CRM for easy dash administration
ClickUp is a really easy CRM supplier meant to assist handle all varieties of workflows. ClickUp’s Without end Free plan is powerful, providing 100MB of storage, limitless plan members, kanban boards, and 24/7 assist, to call just a few. Particularly, the dash administration characteristic permits customers to set dash dates, assign factors, mark priorities, and automate unfinished work into the subsequent dash.
Why I selected ClickUp
ClickUp is a challenge administration CRM answer that can be utilized by groups managing product improvement. With dash administration, dash stories, kanban dashboards, and backlog administration, customers can improve workforce collaboration with all-in-one communication. ClickUp additionally helps limitless integrations beginning with the primary paid tier, including to the flexibleness of the device as an entire.
ClickUp’s Without end Free plan gives quite a lot of core CRM options and limitless customers, but it surely does market itself as most ultimate for private use. For those who anticipate the necessity to finally scale up your CRM answer to match the expansion and complexity of your enterprise, I like to recommend HubSpot.
Pricing for paid tiers
- Limitless: $7 per person monthly when billed yearly or $10 when billed month-to-month. This plan consists of limitless storage and integrations, customized fields, agile reporting, and useful resource administration instruments.
- Enterprise: $12 per person monthly when billed yearly or $19 when billed month-to-month. This tier helps all Limitless options plus Google SSO, customized exporting, superior automations, and extra.
- Enterprise: Contact ClickUp immediately for a quote. This Enterprise tier gives all Enterprise performance plus white labeling, MSA and HIPAA compliance, and extra.
Options
- Whiteboards: Talk between groups and departments with a digital whiteboard.
- Automations: Choose from over 100 pre-built automations to deal with routine duties inside tasks, advertising campaigns, and buyer administration.
- Dash administration: Create complete sprints with a single view for workforce members to handle workflows, monitor progress to targets, and create helpful automations.

ClickUp professionals and cons
Professionals | Cons |
---|---|
14-day free trial. | Customers report occasional bugs with the search perform. |
24/7 buyer assist. | Customers report a clunky UX/UI cellular software. |
Actual customers touch upon how simple the software program is to be taught. | Studies of delayed updates, refreshes, and notifications. |
Insightly: Greatest free CRM for challenge administration
Insightly’s free CRM consists of entry for 2 customers and as much as 2,500 data, 5 electronic mail templates, 10 emails per day, and extra. This enables for primary contact and pipeline administration, in addition to a further pipeline for challenge administration. Throughout the software program, customers can create extremely visible workflows by means of colourful kanban boards. If you’d like lead scoring and routing features, customers have to improve to the Skilled or Enterprise tiers.
Why I selected Insightly
Insightly is a full-featured CRM device that gives three principal options for gross sales, advertising, and buyer assist. The CRM software program helps streamline gross sales processes and drive income by importing and routing leads and empowering distant groups with a cellular app. The advertising automation makes use of A/B testing to draw guests to web sites and convert them into prospects. And the customer support answer elevates a enterprise’s consumer expertise by means of a handy assist portal with ticket administration and insights.
Insightly’s fashionable platform can provide small to midsize companies a spread of performance. However in case you’re an enterprise searching for a free device, think about wanting into HubSpot for his or her 2,300 person cap on their free tier.
Learn this impartial Perception overview for extra characteristic callouts, use instances, and extra.
Pricing for paid tiers
- Plus: $29 per person monthly, billed yearly. The Plus plan consists of lead administration, automated emails and templates, activity administration, configurable stories, and extra.
- Skilled: $49 per person monthly, billed yearly. The Skilled plan gives all Plus options in addition to 100 real-time perception playing cards, limitless role-based permissions, customized web page layouts, and extra.
- Enterprise: $99 per person monthly, billed yearly. This plan consists of all talked about options, along with 200 customized fields, customized apps, calculated fields, pricebooks, quotes, and extra.
Options
- Native integrations: Entry integrations to apps like QuickBooks On-line, PandaDoc, and Xero.
- E-mail administration: Permit full visibility throughout groups on each buyer electronic mail interplay.
- Gross sales pipelines: Seize related particulars about every incoming lead and monitor the place they’re in your gross sales course of.

Insightly professionals and cons
Professionals | Cons |
---|---|
14-day free trial. | Person assist prices additional. |
1,000+ third-party and native app integrations. | Free model solely helps two customized fields. |
5 free electronic mail templates. | Solely entry group boards with premium plans. |
Capsule: Greatest for challenge administration
Capsule is an easy on-line CRM with highly effective gross sales and relationship administration instruments. Capsule’s free model permits as much as two customers, 250 contacts, and 50 MB of cupboard space. Customers can handle gross sales alternatives with challenge administration instruments to plan occasions or monitor buyer actions, equivalent to assist queries or onboarding. Each tier, together with the free model, permits for every day activity reminders and AI content material help. Improve to a paid subscription for higher person permissions and superior reporting.
Why I selected Capsule
Capsule is an easy CRM platform that grants customers entry to gross sales pipeline dashboards, calendar and activity administration instruments, Outlook and Gmail integrations, and two-factor authentication. The premium tiers provide a spread of options for rising companies, together with high-level gross sales reporting, entry permissions, and customizations. All of this makes Capsule an intuitive device for any experience stage to implement into their enterprise.
Capsule’s integrations with third-party instruments and APIs for builders make it an especially customizable platform. If you’d like an identical device with much more integration performance within the free tier, take a look at HubSpot.
Learn this detailed Capsule overview for extra info.
Pricing for paid tiers
- Starter: $18 per person monthly when billed yearly, or $21 when billed month-to-month. This plan gives 30,000 contacts, 1 gross sales pipeline and challenge board, 50 customized fields, 5 electronic mail templates, and extra.
- Progress: $36 per person monthly when billed yearly, or $38 when billed month-to-month. The Progress plan consists of all the things in Starter, plus 60,000 contacts, 3 shared mailboxes, 1,000 AI content material assists, and workflow automation.
- Superior: $54 per person monthly when billed yearly, or $60 when billed month-to-month. This tier gives all talked about options, along with 300 customized fields, 500 electronic mail templates, 50 challenge boards, and extra.
- Final: $72 per person monthly when billed yearly, or $75 when billed month-to-month. The Final plan consists of 240,000 contacts, 100 gross sales pipelines, limitless customized fields, 10 shared mailboxes, and extra.
Options
- Alternative highlights: Notify reps when leads are persistently inactive or alternatives are thought of stale.
- Two-factor authentication: Affirm person safety when anybody tries to entry your CRM by means of the cellular app.
- Workflow automation: Automate gross sales workflows to make gross sales duties faster and extra constant.

Capsule professionals and cons
Professionals | Cons |
---|---|
14-day free trial. | No customized automations out there within the free tier. |
1,000+ out there integrations. | No assigned gross sales groups or assist. |
Exporting for knowledge safety. | Customers report weak contact sorting. |
monday gross sales CRM: Greatest free CRM for college kids or nonprofits
monday gross sales CRM gives a spread of important options in addition to instruments for bettering productiveness and buyer relationships. You will need to be aware solely college students or nonprofits can entry monday.com without cost or at a extremely discounted value after filling out related types. monday.com’s customizable dashboard and pipelines do make it nice for activity administration. But when your group doesn’t fall throughout the {industry} classes for the low cost, monday.com’s primary CRM tier continues to be comparatively reasonably priced. Improve to the Professional CRM tier for higher entry to gross sales analytics.
Why I selected monday gross sales CRM
monday gross sales CRM is a no-code CRM device with a variety of {industry} specializations. This consists of software program and IT providers, manufacturing, monetary providers, shopper items, and extra. The platform itself is intuitive, with visually interesting dashboards. Customers can utterly customise the device for any customer-facing want in addition to implement automations that scale back normal human error and enhance productiveness.
Since monday gross sales CRM solely gives a free model for distinctive eventualities, your enterprise may not meet these pointers. If that’s the case, think about wanting into HubSpot for his or her sturdy free choices.
Wish to know extra? Try this impartial monday gross sales CRM overview.
Pricing for paid tiers
- Primary CRM: $12 per person monthly when billed yearly, or $15 when billed month-to-month. Customers acquire entry to limitless customizable pipelines and contacts, templates for lead and deal administration, the cellular app, and limitless free viewers.
- Commonplace CRM: $17 per person monthly when billed yearly, or $20 when billed month-to-month. This plan consists of all options within the Primary CRM tier plus electronic mail integrations, exercise administration, AI electronic mail technology, quotes and invoices, and extra.
- Professional CRM: $28 per person monthly when billed yearly, or $33 when billed month-to-month. The Professional CRM tier consists of gross sales forecasting, electronic mail templates, electronic mail monitoring, mass emails, Google Calendar sync, and extra.
- Enterprise CRM: Contact monday.com immediately for a customized quote. This plan helps lead scoring, workforce targets, superior analytics, account administration, and extra.
Options
- Customizable pipeline: Create pipelines that immediately replicate your gross sales course of and will be adjusted as your course of modifications.
- Exercise administration: Log all consumer actions in a single hub, equivalent to emails, conferences, and extra.
- Content material technology and summarizing: Create polished and branded content material or summarize notes from a name transcript or conferences.

monday gross sales CRM professionals and cons
Professionals | Cons |
---|---|
14-day free trial. | Free tier solely applies to college students and nonprofits. |
Customized templates for contact and deal administration. | Perception and forecasting instruments are solely out there by means of the Professional and Enterprise tiers. |
iOS and Android cellular apps. | Put up-sale instruments are solely out there by means of the Enterprise tier. |
Bitrix24: Greatest free CRM with flat paid tiers
Bitrix24’s free CRM uniquely helps limitless customers with as much as 5 GB of information storage and primary collaboration and challenge administration instruments. Bitrix24’s paid tiers are structured otherwise than typical CRM pricing. As an alternative of getting a charge per person, Bitrix24 prices per group with a most variety of customers. This may be enticing for smaller companies who’re after a free CRM, anticipate having to improve to a paid subscription, and desire a easy cost plan.
Why I selected Bitrix24
Bitrix24 gives an final workspace for companies that features a CRM, HR and automation options, and superior collaboration and e-commerce instruments. The ceaselessly free version helps limitless customers and may combine with a bunch of third-party apps. Bitrix24 can even assist a spread of area of interest industries, equivalent to retail, eating places, journey, and authorized.
Although Bitrix24 will be extremely custom-made to match your enterprise wants, it’s your decision extra backend and open-source flexibility. If that’s the case, I like to recommend trying out Odoo for his or her developer-friendly open-source software program.
Learn this impartial overview of Bitrix24 for extra.
Pricing for paid tiers
- Primary: $49 per group for 5 customers when billed yearly, or $61 for 5 customers when billed month-to-month.
- Commonplace: $99 per group for 50 customers when billed yearly, or $124 for 50 customers when billed month-to-month.
- Skilled: $199 per group for 100 customers when billed yearly, or $249 for 100 customers when billed month-to-month.
- Enterprise: Billing begins at $399 per group for 250 customers when billed yearly, or $499 for 250 customers when billed month-to-month.
Options
- Omnichannel communication: Chat with leads through net type, electronic mail, dwell chat, social media, messenger, or phone with all messages processed and routinely was contacts in your CRM.
- Estimates and invoices: Create and save customized quote templates throughout the CRM and ship them to shoppers through electronic mail or SMS.
- Contact administration: Discover precisely who you’re searching for with full buyer profiles, offers, and leads linked to shoppers, and full consumer interplay historical past.

Bitrix24 professionals and cons
Professionals | Cons |
---|---|
15-day free trial. | Customers report delayed and buggy stories. |
Presents industry-specific options. | Customers report missing buyer assist. |
Presents group and studying sources for customers. | Pricing construction is uncommon in comparison with different generalized CRM suppliers. |
Odoo: Greatest free CRM with open-source capabilities
Odoo is an open-source enterprise answer that gives two editions, a free open-source device or an enterprise-ready answer with additional functions. The group and open-source version is fully free. With entry to 1 software solely, Odoo does permit limitless customers. The premium plans begin with a set value per person, monthly with entry to all Odoo On-line apps.
Why I selected Odoo
Odoo is a single platform that targets optimizing productiveness for companies. The know-how behind the platform goals to scale back knowledge entry and introduce good AI instruments, all with quick UX/UI. The open-source improvement mannequin has over 40,000 group functions for customers to entry for each enterprise want.
Companies ought to solely think about Odoo if they’re purposely searching for an open-source platform and have the technical experience to construct out a device at this scale. If you’d like a ready-made CRM answer with a feature-rich free tier, I like to recommend HubSpot.
Try the Odoo overview for extra perception.
Pricing for paid tiers
- Commonplace: 24.90 per person monthly, billed yearly; or $31.10 per person monthly. This plan gives all functions and Odoo on-line entry.
- Customized: $37.40 per person monthly, billed yearly; or $46.80 per person monthly. This plan consists of all Commonplace choices plus Odoo Studio, multi-company, and exterior API.
Options
- Self-service buyer portal: Give clients entry to their account info and allow them to speak with your enterprise immediately.
- Lead segmentation: Obtain predictive scores for every incoming lead to assist assign them to the most effective rep.
- Gross sales tech gear: Sync your Odoo platform throughout a bunch of kit like POS, IoT, stock scanners, and entrance desk kiosk.

Odoo professionals and cons
Professionals | Cons |
---|---|
15-day free trial. | The free model is restricted to just one software. |
Presents superior customizations within the Odoo Studio. | Restricted integrations in comparison with others on this listing. |
Has over 12 million customers up to now. | Actual customers report a studying curve. |
How do I select the most effective free CRM software program for my enterprise?
Now that you simply’ve learn by means of an inventory of the highest free CRM suppliers, you want to slim them down to search out the software program that most closely fits your targets. The following step could be to request demos or join free trials from the suppliers that pique your curiosity. This manner, you’ll be able to start speaking immediately with the supplier’s gross sales workforce and begin onboarding the software program.
Beneath are questions to contemplate asking when researching free CRM software program:
- Does the free model provide the core options you want which are anticipated within the prime CRM software program?
- What’s the whole in-market experience to your {industry}, if any?
- Is the CRM thought of open-source, or is that one thing your enterprise wants?
- Is the CRM scalable and detailed sufficient to suit your small enterprise or enterprise?
- Does the CRM software program combine with instruments you have already got in your tech stack?
FORUM: Listed below are some elements to contemplate when selecting a CRM.
Overview methodology
To pretty overview every supplier’s free CRM choices, I used an in-house rubric with outlined standards and subcategories of CRM {industry} requirements. After operating every supplier by means of the rubric, an algorithm calculated an general ranking and I used that to assign every software program an excellent use case.
Right here’s a breakdown of the scoring standards I adopted:
- Price: Weighted 25% of the whole rating.
- Core options: Weighted 25% of the whole rating.
- Customizations: Weighted 15% of the whole rating.
- Integrations: Weighted 15% of the whole rating.
- Ease of use: Weighted 10% of the whole rating.
- Buyer assist: Weighted 10% of the whole rating.
Incessantly requested questions (FAQs)
What’s the greatest free CRM?
HubSpot, Zoho CRM, Bitrix24, and Engagebay are among the many greatest CRM with free variations of their instruments. Whereas one may be higher than the others relying in your distinctive enterprise wants, every comes with core CRM performance to get any small or home-based business higher organized.
Is Zoho utterly free?
Zoho does provide a totally free version of their CRM answer. This plan solely helps as much as three customers and gives primary performance like lead and doc administration and the cellular app. This makes it most helpful for small and even residence companies that don’t anticipate the necessity for extra logins or extra superior gross sales options.
Does Google have a free CRM?
Google doesn’t provide CRM software program inside its suite of instruments, free or paid. As an alternative, instruments throughout the Google Workspace will be built-in with CRM software program as a third-party. For instance, Zoho CRM or HubSpot customers can combine that CRM answer with their Gmail, Calendar, or Docs account.